Why My AI Service Advisor Forgot Everything
A practical memory strategy for LangGraph workflows, using an automotive service advisor to explain conversation context, execution state, persistent knowledge, and memory governance.
Workflow intelligence
Agentic AI Workflows
Agentic systems become useful when they stop acting like chatbots and start behaving like governed, recoverable workflows.
Stateful orchestration and checkpoint recoveryConversation context, execution state, and persistent memoryHuman-in-the-loop approvals and operational trust
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From Automotive Diagnostics to Banking Complaints: What I Learned Building a Local LLM Evaluation Platform
A second domain experiment showing why workflow behavior, retrieval shape, and reusable evaluation architecture matter more than simply adding more context.