The Chatbot Looked Right. The Workflow Told the Truth.
Why enterprise AI should be evaluated by workflow completion, not just answer quality.
Retrieval systems
RAG Architecture
RAG is not just a search layer. The useful work is shaping evidence so it improves decisions without destabilizing workflow behavior.
Retrieval quality and metadata filteringContext shape, evidence coverage, and prompt integrationGrounding versus usefulness in production workflows
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